Connectbrazil.com shipping rates and policies
Connectbrazil.com - 'Let The Music Take You There!'

 

Shipping Rates, Policies and Information

Connectbrazil.com ships to most locations around the world and all across the US. Please review our shipping rates and policies regarding how we deliver your order Click on the links below to learn more:

 

What are your shipping rates?
When will my order arrive?
Why is Delivery Confirmation automatically included?
How do I contact you?

 


What are your shipping rates?

Connectbrazil.com utilizes the services of the US Post Office for domestic and international delivery.

For Domestic, US bound orders:

For 1-4 items, you may have your order sent via Standard delivery (6-10 days) or you may choose Priority delivery (2-3 days) for an additional 'per order' fee of $2.00.

Orders of 5 or more items are automatically shipped via Priority delivery or optionally, by Express delivery.

You may also choose Express delivery for 'Next Day' service to most US destinations. 'Delivery Confirmation' is automatically added to each US bound shipment for package tracking to your door (This is a 'pass through' cost from the US Post Office).


Standard Delivery (6-10 days)
CDs - 2.50 per order + .59 per item and .55 delivery confirmation
DVD/VHS - 3.50 per order + .59 per item and .55 delivery confirmation
Books - 3.50 per order + .59 per item and .55 delivery confirmation


Option #1: For 1-4 items we will ship your order via Priority Mail delivery for an extra charge of only $2.00 per order. Priority delivery is used for all orders of 5 items or more:

Priority delivery (2-3 days)
CDs - 4.50 per order + .59 per item and .55 delivery confirmation
DVD/VHS - 5.50 per order + .59 per item and .55 delivery confirmation
Books - 5.50 per order + .59 per item and .55 delivery confirmation

Option #2: For orders of any size, we will ship via Express Mail delivery:

Express delivery (Usually 'Next Day') *
CDs - 17.99 per order + .59 per item and .55 delivery confirmation
DVD/VHS - 18.99 per order + .59 per item and .55 delivery confirmation
Books - 18.99 per order + .59 per item and .55 delivery confirmation

* Rates subject to weight restrictions, 2nd day to some remote zip codes.

For International orders:

Orders placed for shipment to International destinations will show Domestic shipping rates by default. Connectbrazil.com will contact you with International shipping options and their related costs. Connectbrazil.com will automatically provide a certificate of mailing for each package to destinations outside of the US.

For more information regarding the shipping of International orders please see the section titled 'When will my order arrive?'

 

 

When will my order arrive?

Delivery times vary, dependent on your shipping address and your choice of delivery methods:

For US-bound orders:

Standard delivery:
Usually 6-10 days via the US Post Office.

Priority Mail delivery:
Usually 1-3 days via the US Post Office.

Express Mail delivery:
Usually 'next day' via the US Post Office. Some parts of the US require second day delivery.

For all US destinations: Connectbrazil.com automatically adds 'Delivery Confirmation' to each shipment for package tracking to your door.


For International Orders:

Global Priority Mail:
Usually 5-10 days via the US Post Office for merchandise weighing less than 4 pounds to greater than 51 countries and territories worldwide. This is our default method of shipment for destinations outside of the US.

Airmail Parcel Post:
Usually 6-14 days via the US Post Office.

Global Express Mail:
Usually 3-5 days via the US Post Office.

For all international destinations: Connectbrazil.com will automatically provide a certificate of mailing for each package to destinations outside of the US. At our discretion, we may also specify an alternative method of shipment, which would include delivery confirmation. In this case, you will be contacted by e-mail for your choice of delivery methods and costs.

 

 

Why is Delivery Confirmation automatically included?

No delivery carrier can be 100% perfect, all of the time. 'Delivery Confirmation' is an 'optional' package tracking service provided by the US Post Office for delivery to addresses within the US. Connectbrazil automatically includes this service to each package sent to US-bound addresses as part of your order.

It acts as a 'proof of mailing' to assure you that we have shipped your order as promised and as a way for customers to conveniently follow the shipping process undertaken by the US Post Office. Because each 'Delivery Confirmation' certificate carries a unique number, this service can also aid the customer in case of lost, delayed or stolen merchandise.

Connectbrazil makes no claim or guarantee to the performance of the US Post Office or any third-party carrier for domestic or international delivery, and will not provide reimbursement for lost, delayed or stolen merchandise once proof of mailing has been established.

As a customer, you should choose the delivery method that best suits your needs. Connectbrazil will include any requested, available delivery security services offered by any carrier, when requested by the customer in writing by using the 'Special Instructions' text box on the order form to specify your needs at the time of order placement, for an additional fee.

 

 

How do I contact you?

Do you have a question, idea or request? Are you seeking additional information or recommendations? The easiest way to contact us is to use our 'Connectbrazil.com e-mail form page by clicking here.

You may also contact us by phone - toll free in the US at 1 888 497-4545 or 1 847 855-8546 internationally Monday - Friday, 9:00 am to 6:00 pm CST. Voicemail is available after-hours, or if we are busy assisting other customers.

You can also reach us by fax 24 hours/day at 1 240-358-3096, or by mail to:

Connectbrazil.com
5250 Grand Avenue, #14/111
Gurnee, Illinois, 60031-1877
USA

We're here to serve you and are always pleased to assist you as best we can.

 

 

US Trademarks and content internationally copyrighted by Connectbrazil.com,
a world service of The Montage Communications Group, Inc. 1997 - 2005.
All rights reserved. Please view our copyright and fair use policies here.